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Cancellation Policy

TJ’s Sports is a sports club offering Badminton facilities. While walk-in athletes are welcome, availability of courts is not guaranteed. We strongly advise you to make a reservation to secure your slot and avoid any potential disappointment.

Late Arrival or Cancellation Policy:

  1. No refunds will be given for late arrivals or cancellations.
  2. All athletes must inform TJ’s Sports at least 48 hours in advance if they need to cancel or change their court booking. Any cancellations or changes made within 48 hours of the original time slot will be subject to full charges.
  3. We greatly appreciate it when athletes inform us in advance if they anticipate being late. If an athlete arrives more than 10 minutes late without prior notice, TJ’s Sports reserves the right to cancel their booking.
  1. To ensure timely communication, please address any concerns or updates to us via email at support@tjssportsclub.com

Membership cancellation policy

  • Notice Period: Provide a minimum of 5 days' written notice before the intended cancellation date.
  • Cancellation Fees: A fee of $50 may apply if cancelling before the end of the minimum term.
  • Refunds: No refunds for payments already made
  • Process: Submit cancellation requests through email to support@tjssportsclub.com
  • Outstanding Balances: Ensure all outstanding balances are settled before cancellation is finalized.
  • Confirmation: Receive written confirmation of cancellation once processed.

    • Privacy Policy

    TJ’s Sports Club is dedicated to safeguarding and honouring your privacy. This Privacy Policy outlines how we utilize personal data and other confidential information collected from you as a user of our website or as a member, customer, or partner. When we refer to ‘personal data’ in this Policy, we mean any information that can identify you as an individual. By using our website or submitting your personal data, you are deemed to accept the terms of this Policy, so please read it carefully. Please note that this Policy applies only to living individuals in relation to their personal data and not to individuals in any other capacity.

    The personal data we may collect from you is as below:

    • Personal details provided by you (such as name, title, gender, address, email address, and phone number) when registering for a membership with TJ’s Sports Club or inquiring about our services.
    • Personal details you choose to share with us during correspondence by phone, email, or during visits to our facility.
    • Any other personal or private information you voluntarily submit to our website.

    Security and Storage of Personal Data:

    • The transmission of information over the internet is not entirely secure and may involve data transfer, typically through the use of cloud solutions for web hosting, email hosting, or proprietary software delivered via the Cloud. However, we do not authorize any third party to use your personal data for their own purposes.
    • If we provide you with a password or login to access restricted parts of our website, it is your responsibility to keep these details confidential. Sharing your password or login information with others is strictly prohibited.
    • While we take appropriate security measures to protect your personal data, we cannot guarantee its absolute security during transmission. Any data transmission is done at your own risk. Once we receive your personal data, we implement security measures to prevent unauthorized access.

    Use of Your Data:

    TJ’s Sports Club generally processes your personal data for contractual necessity in providing our products and services or based on our legitimate interests. The benefits pursued through contractual requirements or legitimate interests are:

    • Acknowledging, confirming, and handling your membership application.
    • Addressing any inquiries or complaints you may have.
    • Providing membership services and administering your membership account if you are a member.
    • Sending you information about goods or services that may interest you as a member or membership applicant, either directly or through selected third-party service providers.
    • Contacting you for user/customer/member surveys and utilizing any submitted information.
    • Administering our website and optimizing its presentation for you and your device.
    • Conducting internal business/technical operations, including troubleshooting, data analysis, testing, research, statistics, surveys, and maintaining website security.
    • Complying with legal and regulatory requirements.
    • Improving data accuracy and completeness by using additional information you provide during registration.

    If we require your consent for processing personal data, it will usually be for marketing purposes via email. As a data subject, you have the right to withdraw your consent at any time. Please note that withdrawing consent does not affect the lawfulness of any processing based on consent prior to its withdrawal.

    Disclosure of Your Information:

    We may disclose your data to third parties who provide services to us. In the event of a business sale or purchase, we may disclose your data to prospective sellers or buyers. We may also share your data if required to comply with legal obligations or protect our rights, property, or the safety of staff or customers.

    Links to Other Sites:

    Our website may contain links to other websites. Please note that these websites have their own privacy policies, and we do not accept responsibility or liability for their policies. Before submitting any data to these websites, please review their respective policies.

    Your Rights:

    As an individual, you have certain rights to access and request changes to the processing of data relating to you. These rights include:

    • The right to access data relating to you.
    • The right to rectify or correct data relating to you.
    • The right to object to the processing of data relating to you.
    • The right to restrict the processing of data relating to you.
    • The right to erase or delete data relating to you (i.e., the “right to erasure”).
    • The right to port certain data relating to you from one organization to another (i.e., the “right to data portability”).
    • The data controller for the purposes of GDPR is TJ’s Sports Club.

    Changes to This Policy:

    We reserve the right to modify this policy at our discretion. Any changes will be posted on our website, indicating the information we collect, how we may use it, and the circumstances in which we may disclose it. By continuing to use our site, services, or providing data after any such changes, you accept and agree to the modified policy.

    For any inquiries, comments, or requests concerning this Privacy Policy, please contact us at support@tjssportsclub.com  

    Waiver Policy

    WARNING

    CAUTIONARY NOTICE AND WAIVER OF LIABILITY

    By participating in the sport of Badminton at TJ’s Sports Club, the registered participant(s) acknowledge that TJ’s Sports Club has taken reasonable measures to ensure a safe environment. Participants are responsible for assessing and assuming the risks associated with participating in Badminton at the TJ’s Sports Club facility. Badminton is a sport that involves voluntary and involuntary competition, which may expose participants to the risk of serious injuries and direct or indirect economic, personal, or consequential damages. Participants should be aware that participation in Badminton at TJ’s Sports Club may involve contact with allergens, pathogens, or other harmful substances, and individuals with pre-existing medical conditions such as allergies, asthma, and epilepsy are solely responsible for their own treatment and avoidance of such substances.

    The participant acknowledges that TJ’s Sports Club, including its employees and other parties at the club, shall not be held responsible for any injuries or damages, as the risk of such is solely assumed by the participant, regardless of whether they are caused by the deliberate or negligent conduct of the participant, spectators, bystanders, or TJ’s Sports Club.

    The participant understands that TJ’s Sports Club shall not be held liable for any compensation for damages, including claims or lawsuits arising from injuries or damages suffered by the participant or any other individuals, regardless of the cause. The participant acknowledges that TJ’s Sports Club shall not be held responsible for any lost or damaged personal items before, during, or after the tournament. The participant agrees to review and comply with the rules and regulations of TJ’s Sports Club.